Privacy Policy

When you submit a quote request or contact form, we collect the information you choose to provide: your name, phone number, email address, town, the service you are interested in, and any details you include in the message field.

When you call or email us directly, we keep a record of that contact and the details of your inquiry so we can serve you properly.

Our website does not use advertising cookies or third-party tracking pixels. Standard server logs may record IP address, browser type, and pages visited for security and diagnostic purposes.

The Google Maps embed on our homepage and contact page is served by Google and is subject to Google's own privacy policy.

To respond to your estimate request, schedule an on-site visit, and provide a quote.

To perform and schedule the services you hire us for, including maintenance routes and seasonal contracts.

To send you service-related communication such as schedule changes, weather delays, and invoices.

To keep records required for business, insurance, and tax purposes.

We do not sell, rent, or trade your personal information to anyone.

We do not share your information with marketing companies or lead brokers.

We do not send marketing email to people who have not asked for it.

Service providers who help us operate the business — for example the form-handling service that delivers website submissions to our email, and payment or accounting providers. These parties only receive what they need to perform their function.

Law enforcement or regulatory authorities where we are legally required to do so.

By submitting the form with the consent checkbox, you agree that we may contact you by phone, text message, or email about your request. Message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP to a text or telling us directly.

We keep client and inquiry records for as long as needed to provide service and to meet legal, insurance, and accounting obligations. Inquiries that do not become clients are generally retained for a limited period and then removed.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. Contact us using the details below and we will respond promptly.

This website is not directed at children under 13, and we do not knowingly collect information from them.

If we update this policy, we will change the date at the top of this page. Continued use of the website after a change means you accept the updated policy.